Employee Fraud is on the Incline
January 25th, 2012
With all that is going on in the economy, it comes with no surprise that employee fraud is on the incline. For auto dealers, one area of high fraud can be found within your own parts department. Yes, that is correct. Your parts department can easily be infiltrated with fraud due to the vast quantity of inventory you hold. While stealing tires may be hard, smaller, less expensive items can be an area of prime interest for someone looking to steal.
Do not think your dealership is immune. Employees across the board have devised plans that allow them to sell inventory while pocketing the change. There are some simple ways you as a dealer can look to decrease the fraud potential in your dealership:
- Increase internal control through the use of periodic audits. Sampling certain inventory areas of high interest/sales volumes could help detect fraud.
- Ensure that deposits are made daily to prevent an employee from stealing cash. This person should be separate of the person who counts the cash.
- Dealers can also set up a system that has the employee print an invoice to a separate person who is in charge of handling cash.
- You can also set up a way to track discounts separately of regular sales. Taking discounts is an easy way to commit fraud, and management should monitor these discounts closely.
- Require approval of any returned items before issuing a refund.
These minor internal control modifications along with your system in place can help reduce the chance of thousands of dollars walking out the front door. Even though it may not prevent all fraud, it can help reduce fraud and hopefully keep your employees honest.
On a side note, a simple way to improve inventory is to hold off from ordering special parts that may sit on your shelf and hurt your overall financials. Look to send back inventory in a timely manner if you find that there is no potential to sell the inventory in the foreseeable future.
Please contact one of our dealership specialists if you have specific questions or would like more information.


